Welcome to One Community Health (OCH), where collaboration is at the heart of everything we do. As a Federally Qualified Health Center (FQHC) serving the Columbia River Gorge region, OCH brings together a diverse team of healthcare professionals, community partners, and stakeholders to deliver comprehensive, coordinated care to individuals and families. Our collaborative approach ensures that every patient receives holistic, patient-centered care that addresses their unique needs and preferences. At OCH, we believe that by working together, we can achieve better health outcomes for our community as a whole. If you're passionate about teamwork, innovation, and making a difference, OCH is the perfect place to grow your career and impact lives.

The Payer Enrollment Coordinator is responsible for timely completion of initial and re-credentialing insurance enrollments for all providers (licensed independent practitioners (LIP), other licensed or certified practitioners (OLCP), and other clinical staff (OCS). Additionally, this role will research payer credentialing and billing issues and work in conjunction with the Revenue Cycle Manager to identify and resolve issues with provider enrollments. The Payer Enrollment Coordinator collaborates with human resources, clinic leadership, providers, and payers to ensure a smooth and successful credentialing process.

This position is full-time, Monday-Friday, and qualifies for hybrid-remote work following a full-time, in-office training period at our Hood River, Oregon clinic location.

Minimum Qualifications:

• High School Diploma or GED Required
• 2 years of recent experience in medical, dental, or behavioral health operations (billing, credentialing, or enrollment).
• Excellent verbal and written communication skills.
• Experience communicating with providers and cross-functional teams.
• Knowledge of payer requirements and business rules.
• Understand HIPAA, privacy laws, and other applicable regulations.
• Basic computer skills, including Microsoft Office applications (Word, Excel, Outlook).
• Use strong interpersonal, analytical, and problem-solving skills to resolve issues.
• Work well in a team environment while also being independent and self-directed.
• Maintain initiative and professionalism in a fast-paced environment; remain calm and effective in urgent situations.
• Provide timely, professional service to internal and external customers.
• Strong organization skills with a high degree of attention to detail.
• Work independently and follow through on tasks; consistently meet deadlines.

Preferred Qualifications:

• Associates degree.
• FQHC/RHC experience.
• In-depth experience and understanding of provider enrollment process with insurance companies.
• Experience using JIRA and/or EPIC or another EHR.
• Certification in Credentialing.

Benefits & Perks:

• Medical, Dental & Vision,
• Life, Disability, Accident, & Critical Illness Insurance
• Empower Retirement 401k Plan
• 200 hours of Paid Time Off (PTO) annually
  • Not including 6 paid Holidays
• Employee Assistance Program (EAP)
• Life Mart- Employee Discounts
• Financial Training with KeyBank
• Employee Wellness Events and Team Challenges
• Local Gym Membership Discounts
• Additional compensation for Bilingual proficiency (English & Spanish)

Compensation:

• Hourly/Non-exempt: Starting at $23.00 per hour, increases depending on experience.
• Bilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.

OCH is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.